𝗧𝗵𝗲 𝗗𝗥 𝗞𝗨𝗗𝗭𝗔𝗡𝗔𝗜 𝗩𝗘𝗥𝗘 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗳𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸 𝘄𝗲𝗹𝗹 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗲𝗱 𝗮𝘁 𝗧𝗵𝗲 𝗢𝗱𝘆𝘀𝘀𝗲𝘆 𝗶𝗻 𝗞𝗮𝗱𝗼𝗺𝗮

Today, the Institute of Entrepreneurs Zimbabwe had the distinct honor of delivering a powerful and transformational Customer Experience (CX) Training led by none other than Dr. Kudzanai Vere, visionary architect of the 𝗗𝗿 𝗞𝘂𝗱𝘇𝗮𝗻𝗮𝗶 𝗩𝗲𝗿𝗲 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗙𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸.

🎯 Hosted by the vibrant team at Odyssey, this session was more than just training, it was a mindset shift. With Odyssey’s dynamic atmosphere of shows, weekend outings, and poolside relaxation, excellence in customer service isn’t optional, it’s foundational. And today, that foundation was fortified.

🙏 A heartfelt thank you to Mr. Tichaona Mharadze, Director of Odyssey, for recognizing the value of investing in people. Your commitment to excellence is the reason Odyssey continues to shine as a beacon of hospitality and entertainment.

🎶 As we gear up for the Kadoma Music Festival on 11 October 2025, this training couldn’t have come at a better time. The festival will be a convergence of energy, culture, and connection, and now, Odyssey’s team is equipped to deliver unforgettable experiences that leave lasting impact.

💡 At the Institute of Entrepreneurs Zimbabwe, we believe that Customer Experience is not a department, it’s a philosophy. If you’re ready to elevate your team, transform your culture, and build a legacy of service excellence, don’t hesitate to engage us.

📞 Let’s create people of impact. Let’s build experiences that matter.