Institute of Entreprenuers Zimbabwe

The Struggling Tailor in Nyanga

Tendai, a young tailor in Nyanga, started his small business making school uniforms. At first, demand was high, but within a year he faced challenges:

โ‡Parents delayed payments.
โ‡His bookkeeping was inconsistent.
โ‡He relied on one supplier for fabric, who suddenly raised prices.
โ‡He lacked marketing beyond word of mouth.

Tendai began to wonder if entrepreneurship was really for him.

๐Ÿ”Ž Problem Analysis

โœ…Cash Flow Issues: No clear system to track receivables and expenses.
โœ…Supplier Dependence: Reliance on one source created vulnerability.
โœ…Limited Market Reach: No digital presence or diversified products.
โœ…Mindset Challenge: Doubt and discouragement threatened sustainability.

๐Ÿ’ก Solution Path for Tendai the Tailor

๐Ÿ’ŠImplement a Simple Bookkeeping System: Tendai should begin by recording every transaction sales, purchases, and expenses in a basic cashbook or Excel sheet. This will help him track income, monitor costs, and identify profit margins.
๐Ÿ’ŠIntroduce Payment Policies: To reduce delayed payments, he can offer incentives for early payment (e.g., small discounts) and introduce clear terms for school uniform orders, such as deposits upfront.
๐Ÿ’ŠDiversify Suppliers: Instead of relying on one fabric supplier, Tendai should identify at least two alternative sources even informal ones to maintain price stability and avoid disruptions.
๐Ÿ’ŠExpand Product Range: He can add new offerings like sports kits, church uniforms, or casual wear to attract different customer segments and reduce seasonal dependency.
๐Ÿ’ŠLeverage Digital Marketing: Tendai should create a WhatsApp Business profile and a Facebook page to showcase his designs, run promotions, and receive orders. Even simple mobile photography of finished uniforms can boost visibility.
๐Ÿ’ŠJoin a Local Business Network or Cooperative: This will give him access to shared resources, bulk buying opportunities, and peer support. It also opens doors to training and funding.
๐Ÿ’ŠTrack Debtors and Creditors Separately: He should maintain a list of customers who owe him and suppliers he owes, with dates and amounts. This helps manage cash flow and avoid surprises.
๐Ÿ’ŠSet Weekly Review Meetings (Even Solo): Tendai can set aside one hour each week to review his records, stock levels, and customer feedback. This habit builds discipline and foresight.

๐ŸŽฏ Advice to Entrepreneurs

โœ…Always record transactions daily โ€” bookkeeping is the backbone of sustainability.
โœ…Never depend on one supplier diversify to reduce risk.
โœ…Leverage digital tools โ€” even a simple WhatsApp catalogue can expand reach.
โœ…Guard your mindset โ€” resilience and persistence are as important as technical skills.

๐Ÿ“Œ Key Takeaway

Entrepreneurship is not about avoiding problems; itโ€™s about developing systems and resilience to solve them. Tendaiโ€™s story shows that with proper records, diversified suppliers, and digital marketing, a struggling business can transform into a thriving enterprise.

Picture of Dr K. Vere

Dr K. Vere

Dr Kudzanai Vere is an internationally acclaimed transformational speaker in the areas of Entrepreneurship, Business Management, Organisation Development, Leadership Development, Personal Development and financial literacy. Heโ€™s the Director of Programs at Institute Of Entrepreneurs Zimbabwe, CEO of Kudfort Zimbabwe and a published author of four books. Dr Vere is a Sunday Mail Columnists on Entrepreneurship, a lecturer at WOMENโ€™S University in Africa and an External Examiner at Harare Institute Of Technology.

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